Privacy Policy

Last updated: 16 September 2026

Cala Menorca is committed to respecting your privacy. This Privacy Policy explains what information we collect when you visit and use our website, how we use it, and the choices available to you.

By using the Cala Menorca website, you acknowledge the practices described in this Privacy Policy.

1. Information we collect

We may collect information in the following ways.

Information you provide to us

When you contact us through our Contact Us form, we may collect:

  • Your name
  • Your email address
  • The subject of your enquiry
  • The contents of your message

We only ask for information that is reasonably necessary to respond to your enquiry.

Information collected automatically

When you visit Cala Menorca, certain information may be collected automatically by our website and by third-party services we use. This can include information such as:

  • IP address
  • Browser and device type
  • Pages visited
  • Approximate location
  • Referring website
  • Information about how you interact with the website
  • Technical and performance information

The information collected depends on which services and cookies you have consented to.

2. How we use your information

We may use information we collect to:

  • Respond to enquiries submitted through our Contact Us form
  • Maintain and operate the website
  • Understand how visitors use the website
  • Improve our content and user experience
  • Monitor website performance
  • Understand the effectiveness of advertising
  • Display and measure advertisements
  • Protect the website against fraud, abuse and security threats

We do not sell your personal information.

3. Contact Us form

If you submit an enquiry through our Contact Us form, the information you provide is used to respond to your enquiry.

Your submission may be stored within our WordPress website and processed through our form and email services.

We use Fluent Forms to process Contact Us submissions and Microsoft Outlook/Microsoft 365 to send and receive website enquiry emails.

Please avoid including sensitive personal information in the Contact Us form unless it is genuinely necessary.

4. Google Analytics

We use Google Analytics to understand how visitors use Cala Menorca.

  • Number of visitors
  • Pages visited
  • Session information
  • Browser and device information
  • Approximate geographical location
  • Interactions with the website

Google Analytics may collect information such as:

Google Analytics uses cookies and similar technologies to distinguish visitors and understand website usage. Google states that its standard web implementation can collect information including approximate geolocation, browser/device information and session statistics.

We use this information for statistical and website-improvement purposes.

Where required, Google Analytics will only use analytics storage after the visitor has provided the appropriate consent through our consent-management system.

5. Microsoft Clarity

We use Microsoft Clarity to understand how visitors interact with our website and to identify ways we can improve the user experience.

Clarity can record information about interactions such as clicks, scrolling, mouse movements and other interactions with pages. It can also provide session recordings and heatmaps. Microsoft states that sensitive input fields are masked.

Clarity may use cookies and similar technologies.

For visitors in the UK, EEA and Switzerland, Microsoft requires a valid consent signal for full Clarity functionality.

6. Bing Webmaster Tools

We use Microsoft Bing Webmaster Tools to monitor the visibility, indexing and technical performance of our website in Bing search results.

This service helps us understand how search engines discover and index our website and identify technical issues that may affect the website’s appearance in search results.

Bing Webmaster Tools is used primarily for website management and search performance rather than for collecting information submitted through our Contact Us form.

7. Google AdSense and advertising

We use Google AdSense to display advertisements on parts of the Cala Menorca website.

Google and its advertising partners may use cookies, web beacons, IP addresses and similar technologies to deliver, measure and personalise advertising. Google states that third-party vendors, including Google, may place and read cookies on visitors’ browsers in connection with advertising.

Depending on the visitor’s consent and applicable settings, advertisements may be personalised based on information such as previous visits to websites.

Visitors can manage their Google advertising preferences through Google’s advertising settings.

Google also requires publishers using AdSense to provide appropriate privacy disclosures concerning advertising cookies and similar technologies.

8. Cookies and similar technologies

Cala Menorca uses cookies and similar technologies.

Some cookies are necessary for the website to function properly, while others are used for purposes such as:

  • Website analytics
  • Understanding visitor behaviour
  • Advertising
  • Measuring advertising performance
  • Remembering privacy and consent choices

Where required by UK law, we ask for your consent before using non-essential cookies and similar technologies.

You can change or withdraw your cookie preferences through our cookie-consent controls.

UK guidance requires websites to explain what cookies or similar technologies are used for and, subject to applicable exemptions, obtain consent before storing or accessing information on a visitor’s device.

9. Your choices and consent

You can choose whether to allow certain categories of cookies and similar technologies.

Where consent is required, you can refuse non-essential cookies without affecting access to the main content of the website.

You can also change your preferences after your initial choice where our consent-management system provides this functionality.

For Google advertising, Google’s consent-management requirements apply to visitors in the UK, EEA and Switzerland. Google requires publishers serving personalised advertising in these regions to use an appropriate certified consent-management platform integrated with the IAB Transparency and Consent Framework.

10. Third-party services

We use third-party services to help operate, analyse and monetise the website. These currently include:

  • Google Analytics — website analytics
  • Google AdSense — advertising
  • Microsoft Clarity — website analytics and user-experience analysis
  • Microsoft Bing Webmaster Tools — search performance and website management
  • Microsoft Outlook / Microsoft 365 — email
  • Fluent Forms — Contact Us form processing
  • WordPress — website platform

These providers may process information in accordance with their own privacy policies and terms.

Google explains that websites using its services, including Analytics and advertising services, may share information such as page URLs and IP addresses with Google and that Google may use cookies or read existing cookies.

11. International transfers

Some of the organisations we use may process personal information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data protection law.

12. How long we keep information

Contact form submissions are retained only for as long as reasonably necessary to deal with enquiries, maintain appropriate records and meet legal or administrative requirements.

Analytics and advertising information may be retained by the relevant third-party providers according to their own retention policies.

13. Keeping your information secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no method of transmitting information over the internet can be guaranteed to be completely secure.

14. Your data protection rights

Depending on the circumstances, you may have rights under applicable UK data protection law, including the right to:

  • Request access to personal information we hold about you
  • Ask us to correct inaccurate information
  • Ask us to delete your information
  • Ask us to restrict certain processing
  • Object to certain processing
  • Request portability of certain information
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us through our Contact Us page.

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your personal information has been handled unlawfully.

15. Children’s privacy

Cala Menorca is a general travel information website and is not specifically directed at children.

We do not knowingly collect personal information from children through our Contact Us form.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or applicable privacy requirements.

The latest version will always be published on this page, together with the date it was last updated.

17. Contact us

If you have any questions about this Privacy Policy or how we use personal information, please contact us through our Contact Us page.